You can reset your password two ways:
- Give us a call at (866) 295-0166 x3 and we can take care of it over the phone
- Use our online forms found here: FT Cloud Password Reset
Online Password Reset Instructions:
First, open your FT Cloud and click the “subscription links” shown here:

Clicking these links will launch the FT Cloud subscription page. When this page loads, click the “Forgot your account number / password?” link shown below:

Once you’re at the FT Cloud Password Reset Page, use the two reset options:
- Send current account number and password to your email
- Reset and receive and email with your new password
